Please note our transfer and cancellation policy below.
What if I/we TRANSFER to a different program time?
Any transfer results in the loss of your full deposit and requires an additional deposit to be placed in the new program.
What if I/we need to CANCEL and not attend?
Cancellation results in the loss of your full deposit.
What if I Transfer or Cancel LATE?
If you cancel or transfer within two weeks of the start of a program, you will lose:
• your full deposit
• plus an additional fee of $150/adult.
This additional fee is deducted from any program payment monies already collected or billed to your credit card information on file or billed to your agency.
I don’t plan on it, but what if I just DON’T SHOW UP?
If you are not here the first day of the program and have not cancelled, you will be charged the full amount of your program.
All conference cancellations incur a $150 fee. No refunds are issued for cancellations within 30 days of the conference.